Hand and Body wash
Our premium hand and body wash is loaded up with essential extracts and inclusions to ensure you are constantly fresh and at your best with every use. This product forms an essential part of our men’s maintenance routine and is loved by thousands for its signature scent to ensure hydration and deep cleaning with a fresh finish with every wash.
1. Returns
Yes, we accept returns. You can return unopened items in the original packaging within 30 DAYS of your purchase with receipt or proof of purchase. If 30 DAYS or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will promptly refund your purchase price with courtesy and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at 1800 Aston James or info@astonjamesproducts.com.
2. Exchanges
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@astonjamesproducts.com with details of the product and the defect. You can then send the item you consider defective to:
[Address]Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product promptly and with courtesy.
3. Shipping
To return the item you purchased, please mail it to:
[Address]4. Refunds
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping. You prepay any shipping charges for all returns. You are responsible for any loss or damage during shipment.